As of now, The Village does not provide any services or support that requires shipping, but in the event that this is required, we will follow the below terms and conditions,

 

1. Shipping Options

We offer multiple shipping options to accommodate your needs as per provisions by our shipping partner. 

The available options may include:

1. Standard Shipping: Estimated delivery within (5-7 business days].

2. Expedited Shipping: Estimated delivery within [2-3 business days].

3. International Shipping: Estimated delivery varies based on destination.

Please note that shipping times are estimates and may be subject to delays beyond our control.

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2. Processing Time:

Orders are typically processed within 1-2 business days after payment confirmation. During peak seasons or promotional periods, processing times may be longer.

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3. Shipping Rates:

Shipping rates are calculated based on factors such as order weight, destination, and chosen shipping method. The exact shipping cost will be displayed during the checkout process before payment.

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4. Tracking Information:

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. This allows you to track the status and estimated delivery date of your package.

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5. Delivery Address:

Please ensure that your delivery address is accurate and complete. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

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6. Delivery Attempts:

Our shipping partners will attempt a delivery to the provided address. If delivery is unsuccessful due to the recipient not being available, a delivery notification will be left. It's the customer's responsibility to arrange for redelivery or pickup as instructed by the shipping carrier

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7. International Shipping:

For international orders, customs duties, taxes, and fees may be imposed by the destination country. The recipient is responsible for any additional charges related to customs clearance.

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8. Lost or Damaged Packages:

In the rare event that your package is lost or damaged during transit, please contact our customer service team as soon as possible. We will work with the shipping carrier to resolve the issue and ensure a satisfactory outcome.

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9. Delivery Delays:

While we strive to deliver orders within the estimated timeframes, unforeseen circumstances such as weather conditions, customs clearance delays, or other external factors may lead to delivery delays. We appreciate your patience and understanding in such situations.

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10. Contact Information:

For any questions or concerns regarding shipping and delivery, please contact our customer service team at hello@thevillagebanter.com

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11. Governing Law:

This shipping and delivery policy shall be governed by and construed in accordance with the laws of India.